Reviews
Video Review By Darla
Video Review By Charles
I am a new customer with Coventry & Gattis as of today. I had the best experience with their service tech Anthony then I have ever had in 35 years of home ownership.
Anthony explained everything and showed me everything he needed to do to completely check and service our AC.
Thank you Anthony!
I hope to use your company for many years in the future!
You are such a blessing!
Tracey Dailey
Grapevine, TX
I recently had Coventry & Gattis send me a quote for a new air conditioner unit. The sales rep that came out was extremely knowledgable and thoroughly explained all parts of the system. He answered all my questions on my air conditioner as well as the units they sell and quoted me a very reasonable price. I was very happy with their service and would recommend them to anyone.
I've used this air conditioning service for years - they are very dependable, honest and know their business. Bob Grapevine.
Great service! Technician was very professional and knowledgeable!
Replaced both A/C units and furnaces in our house due to age. I got 4 bids and they were competitive in price. Both days of the installation they were there exactly at the time they said they would be and took all precautions including covering my carpet. They have been responsive to questions and everything is working great. What more can you ask for?
Amazing customer service! Our air conditioner failed in the middle of the night during the hottest week that we've had this year. I called Coventry & Gattis expecting to be told that they had too many other things to do. However, Lisa was incredible - she was friendly, compassionate, and said that, although they had a full schedule, she would keep an eye on things, and let me know if they could squeeze me in. She even called me a few hours later just to say that she hadn't forgotten about me! I was floored that this business, who was no doubt incredibly busy on this hot day, took the time to check in and update me on how things were going, even if they didn't quite have the news I was hoping for just yet. In the end - they DID squeeze us in. Jerry came out, determined the problem quickly, and then showed up bright and early the next morning with the needed part to get our AC up and running. To top off our great experience, we didn't feel ripped off. No one pushed us to try to get a new AC system (or even suggested it). We paid a fair price for the fix, and got some education on maintenance and when to replace our unit in the future. I highly, highly recommend Coventry & Gattis and their exceptional team!
We had Coventry and Gattis come by for what really was a second (or third opinion in our case) as the first two companies were quoting a complete system replacement. C&G agreed with the previous determinations. What really impressed me and immediately made my decision to go with them easy is their thoroughness, Chris not only provided me with VERY competitive pricing but suggested that my ducting and supply/return system be reworked quite a bit to ensure proper performance of the new system, and all of this was included at the quoted price! His Team arrived promptly on the agreed to date and time to begin the work, they were very respectful, professional and courteous and best of all, at no time was I upsold on anything at all, they came in, completed the work and cleaned up whatever mess they left behind. Although it has not been too warm lately, I am certain the new system they installed for me will be up to the task in August due to their attention to detail in treating the job as a whole system, not just the equipment they installed. None of the other companies mentioned the ducting and/or supply/return systems and I'm positive that they would have simply installed the equipment we purchased left the the ancillary things as-is and walked away. We look forward to using C&G whenever the next opportunity arises
Coventry and Gattis did a pre-sale AC inspection and drip pan repair. They were prompt, thorough, and a pleasure to work with. After our A/C assessment they provided multiple solutions to solve our drip pan problem and saved us money as well. Highly recommended.
I am extremely happy that I chose Coventry & Gattis to do my AC job. I called several AC companies but Coventry was the most responsive and reliable I could find. The technician came right on time, assessed the issue, did the job very quickly and charged me a very fair price! Definitely better priced than others out there! The technician was very respectful and even gave me some great tips of how to avoid expensive repairs in the future! I will definitely be using Coventry & Gattis for any future AC and plumbing issues! I recommend them to anyone out there!
Coventry & Gattis Air conditioning company was very fast and efficient at their work. My AC was fixed within 2 hours. I was very pleased with the attitudes and personalities of the owners and employees as they seemed very experienced and skilled. Saved money as well. Was not too expensive. Worth the expense for such a great job.
