Reviews
Video Review By Darla
Video Review By Charles
Amazing customer service! Our air conditioner failed in the middle of the night during the hottest week that we've had this year. I called Coventry & Gattis expecting to be told that they had too many other things to do. However, Lisa was incredible - she was friendly, compassionate, and said that, although they had a full schedule, she would keep an eye on things, and let me know if they could squeeze me in. She even called me a few hours later just to say that she hadn't forgotten about me! I was floored that this business, who was no doubt incredibly busy on this hot day, took the time to check in and update me on how things were going, even if they didn't quite have the news I was hoping for just yet. In the end - they DID squeeze us in. Jerry came out, determined the problem quickly, and then showed up bright and early the next morning with the needed part to get our AC up and running. To top off our great experience, we didn't feel ripped off. No one pushed us to try to get a new AC system (or even suggested it). We paid a fair price for the fix, and got some education on maintenance and when to replace our unit in the future. I highly, highly recommend Coventry & Gattis and their exceptional team!
We had Coventry and Gattis come by for what really was a second (or third opinion in our case) as the first two companies were quoting a complete system replacement. C&G agreed with the previous determinations. What really impressed me and immediately made my decision to go with them easy is their thoroughness, Chris not only provided me with VERY competitive pricing but suggested that my ducting and supply/return system be reworked quite a bit to ensure proper performance of the new system, and all of this was included at the quoted price! His Team arrived promptly on the agreed to date and time to begin the work, they were very respectful, professional and courteous and best of all, at no time was I upsold on anything at all, they came in, completed the work and cleaned up whatever mess they left behind. Although it has not been too warm lately, I am certain the new system they installed for me will be up to the task in August due to their attention to detail in treating the job as a whole system, not just the equipment they installed. None of the other companies mentioned the ducting and/or supply/return systems and I'm positive that they would have simply installed the equipment we purchased left the the ancillary things as-is and walked away. We look forward to using C&G whenever the next opportunity arises
Coventry and Gattis did a pre-sale AC inspection and drip pan repair. They were prompt, thorough, and a pleasure to work with. After our A/C assessment they provided multiple solutions to solve our drip pan problem and saved us money as well. Highly recommended.
I am extremely happy that I chose Coventry & Gattis to do my AC job. I called several AC companies but Coventry was the most responsive and reliable I could find. The technician came right on time, assessed the issue, did the job very quickly and charged me a very fair price! Definitely better priced than others out there! The technician was very respectful and even gave me some great tips of how to avoid expensive repairs in the future! I will definitely be using Coventry & Gattis for any future AC and plumbing issues! I recommend them to anyone out there!
Coventry & Gattis Air conditioning company was very fast and efficient at their work. My AC was fixed within 2 hours. I was very pleased with the attitudes and personalities of the owners and employees as they seemed very experienced and skilled. Saved money as well. Was not too expensive. Worth the expense for such a great job.
Great plumbing and hvac service. Been using them for years and they never disappoint!
Had an issue with my AC in July 2017, called in the morning for a service request, and had the air flowing by the acternoon. They went above and beyond to order and pickup the special parts that day in order for my family to be back in our home that evening. Couldn't ask for better support or service. A+ in my book.
Fast, efficient service done right the first time. Very professional guys, highly recommended.
Came out and did a quick repair same day. Friendly and affordable! Definitely recommend them!
