Reviews
Video Review By Darla
Video Review By Charles
Great company and great technician. Being in the HVAC controls business, I know a little about HVAC. I pretty much knew what the problem was and it was great to see an honest company make an accurate diagnosis and repair. Would send them to any friend.
Coventry & Gattis is very professional and keeps track of their clients' maintenance schedule. Staff is pleasant, knowledgeable and service oriented. Lisa, Office Mgr and David, HVAC Tech are terrific.
These folks were not the highest nor the lowest from 4 Bids I solicited but certainly the most detailed with their bid presentation of how to solve my HVAC concerns. We had 2 1/2 days of work done rezoning my 2 story home and replacing the Thermostats with new Trane Nexia Thermostats, a NEW Trane 5 Ton condenser unit with a new Variable speed and a Trane Clean Effects filtration unit. Lots of NEW Duct work as well. The work went went smoothly and perfectly. The install Team was efficient with little disruption to the house. All work areas were cleaned up very well. Every detail of the job was explained and reviewed before and after the work was completed. After building this home 8 years ago this is the first time my wife and I have been able to sleep without the ceiling fan on. The air in our home now feels very balance. Thank you Coventry and Gattis for a Job Well Done!
Buck did a great job. Checked everything and explained it all to me as he went. Very nice and polite young man. Welcome here anytime.
Albert M is the best technician we have ever had the pleasure of working with. I hope he can return to our home anytime we need AC services. He is the reason we will continue to do business with Coventry & Gattis. Not only was he very knowledgeable, but was also very honest and went above and beyond to help us understand.
Cedric did an amazing job! He is very polite and informative! He was not in any hurry and took time to explain in detail everything that was going on with my heaters. I would definitely recommend using this company for your heating needs! Not to mention this company had better rates than others I was looking to use. 5 stars!
Signed up for the annual maintenance plan for our 3 units. They provided vital care to keep our systems running properly!! Buck our technician did an outstanding job!! I would highly recommend Coventry and Gattis!!
They took care of my request in record time. Buck was courteous, explained everything he was doing and was able to get my a/c up and running. Coventry and Gattis has taken great care of me throughout the years!
If only all businesses operated with such standards. We’ve had two separate issues recently and have worked with Cedric, Lorenzo, and Alan from Coventry & Gattis. We’re satisfied with the product but we are even more thrilled with the service. Above and beyond. Super timely. Cedric was very detailed, knowledgeable, and transparent in showing us what was faulty and getting parts and replacement quickly, even offering to stay and help move a fence panel for the new unit. Lorenzo and Alan were a great team installing an outdoor unit and even answered questions I had concerning drain lines in our inside unit (unrelated to job), and helped us get our fence put back in place…I say help, but they did it all as my husband had hurt his shoulder the day before. Even Lisa on the office side was incredibly informative with letting us know when the guys were on their way, handling warranty registration, and even checking on my husband’s injury. You don’t find people or businesses anymore that strive for true customer relations but C&G have an amazing team. They’ve won our loyalty as customers and I would most definitely recommend to friends, family, and neighbors.
Coventry & Gattis has been great to deal with since the first time we called. After experiencing the "used car salesman" from a different company, we called them and the experiencing was as far from that as could be. We were given reasonable options with no attempt on up-selling us on something we didn't need. Installation went off without any issues, and we've been using the maintenance package ever since. The service techs that come are always prompt and professional, as well as friendly which is often overlooked in importance. I would definitely recommend them for your HVAC needs.
